Support - Online Instructional Technology Help


The Teaching with Technology Team supports instructional applications and technology for all faculty and students of the College of Education. The team, under the leadership of Peter Norris, IT Manager, is working with the Center for Teaching and Learning to provide multiple professional development opportunities for faculty with the use of  eLearning Commons. Graduate assistants, Caleb Ho and Rui Hu, provide support and consultation on learning management systems, SMART technologies, ePortfolios, and synchronous learning applications.

eLC General Info

Brief Introduction to eLC (.pdf)
Submitting Assignments
Wimba for Students
Disable Pop-up Blocker (necessary for eLC and Wimba)
Clearing Cache

eLC Help for Instructors/Designers

UGA’s eLC help pages
Managing Student Enrollment (.pdf)
eLC FAQ – from CTL (.pdf)
eLC FAQ – supplemental (.pdf)
Wimba for Faculty/Staff


Request Additional Help

Request Technical Assistance through OIT’s Remedy Ticketing System
Check Status of a Help Request through OIT’s Remedy Ticketing System

Or contact us! If you require more direct or immediate attention, the TWT Support Office is located in 231 Aderhold Hall and is available via telephone at (706) 583-0409.

Room Number: Aderhold 231
Office Phone: (706) 583-0409
E-mail: twt@uga.edu
Fax: (706) 542-2321


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