JOB COACH CERTIFICATE HUMAN SERVICES MANAGEMENT INSTITUTE

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National Web-Based Employment Specialist and Job Coach Training Opportunity Characteristics & Outcomes

Survey Results

To view a graphical illustration of the data that was collected by the Human Services Managment Institute, please select one of the following links:

Percentage of State Responses
Training Needs
Computer Access
TV/VCR Access
Technology Access
Available Computer Access


  • Number of Agencies Responding - 87
  • Total # of computers - 3387 - only 1289 are in working condition (327 - 486 Computers; 663 - Pentium Computers; 299 - Pentium II Computers)
  • Total # of Modems - 389 (ability to access internet)
  • Percent of staff who would be able to participate in on-line training
    • 53%, Direct Service
    • 54%, Middle Management
    • 62%, Upper Management
  • 76 of the 87 Agencies reported that Direct Service Training is a critical need. Of the 76, 46 agencies indicated Introduction to Rehabilitation and 56 indicated Introduction to Job Coaching
  • Types of training requested by respondents: Computer training; Job coaching; Placement; Marketing; Case Management; Introduction to Rehabilitation; Federal and State Agencies: Their Roles and Working With Them; Behavior; Work Skills; Rehabilitation Administration